Trust Centre overview
The Root & Branch Cloud Trust Centre is your central resource for understanding how we protect your data, maintain platform security, and meet compliance obligations.
Our security commitment
Section titled “Our security commitment”We operate a defence-in-depth security programme that covers infrastructure, application, and operational layers. Our goal is to keep your workloads and data safe while giving you transparency into our practices.
What you will find here
Section titled “What you will find here”- Security practices - how we secure the platform.
- Compliance - certifications and attestations.
- Data protection - how we handle and safeguard data.
- Incident response - how we detect, respond to, and communicate security incidents.
Your account team
Section titled “Your account team”Every customer is assigned a dedicated account manager who knows your workspace and can handle support calls during standard business hours (9am to 5pm, Monday to Friday). They are your first point of contact for questions about the platform, security, and compliance.
Shared responsibility
Section titled “Shared responsibility”Security is a shared responsibility. Root & Branch Cloud secures the underlying platform, while customers are responsible for securing their applications, access controls, and data classifications.
For security questions or to report an issue, contact security@rootandbranch.io.